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UPS Service Manager

Wilmington, NC
Our client specializes in providing critical power solutions to the broadcast industry to ensure entertainment and sports events go off without interruption.  They provide Uninterruptible Power Supply (UPS) and on-site backup power generators.
UPS Service Manager– Wilmington, NC

The UPS Service Manager will supervise and perform maintenance on UPS and other power systems equipment including battery tests and replacements and load bank testing.  They will maintain the general shop organization and some intermittent travel is required to event sites for UPS equipment setup, operation, and disassembly.

  • Manage service team performing installation and maintenance of critical power equipment such as UPS, Battery systems and backup generators.
  • Coordinate schedule for all site equipment deliveries
  • Troubleshoot and diagnose UPS equipment malfunctions and failures.
  • Administer inventory control system and prepare equipment orders going out and track returning orders.
  • Prepare service reports and other custom checklists during repair, maintenance, recondition and troubleshooting of power systems equipment
  • Training of company technicians and client personnel in UPS operation and maintenance.
  • Support the sales team by serving as the technical subject matter expert on critical power equipment and solutions
  • Create and modify installation and maintenance operational procedures for equipment
  • Associate degree or higher in a technical field from an accredited school
  • Minimum of 5 years of UPS Power Systems, Battery technologies and Electronic Experience
  • UPS OEM factory training or experience in Liebert / Emerson, APC / MGE / Schneider. Eaton power systems experience is highly preferred
  • 2 years of previous experience managing or leading a UPS field service team
  • Forklift operator skills and commercial driver’s license a plus
  • Requires excellent verbal, written communication skills & customer relation skills
  • Intermittent travel to event sites is required
  • Previous military experience and training a plus
Submittal Instructions:
Please send your resume to resume@pkaza.com ( resume at pkaza dot com ) with 15187042 in the subject. After applying, if you have further questions, you may call 973-895-5200 and ask for Iggy. You can also submit via our career portal and look at other Critical Facility openings we are working on at, https://www.pkaza.com/jobs/
If you are in Data Center Facilities but this opportunity is not what you are looking for let’s still talk. New openings are coming in weekly and others we are not allowed to post.
We also not only keep leads confidential but pay for referrals as well!
Company offers competitive salaries and benefits package including medical insurance and a 401(k) plan

EOE/AA Employer M/F/D/V
Pkaza, LLC is a third-party employment firm. All fees assessed by Pkaza will be paid by our employer that we represent and not by the candidate




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