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UPS Sales and Support Engineer

Phoenix, AZ
This career opportunity is with a leader in innovative battery based energy storage and delivery solutions for mission critical industries including Data Centers, Transportation and more. Their patented battery chemistry solutions provide high power density, performance as well as superior safety and environmental advantages. They are a privately held company based in the Pacific Northwest of the United States.

UPS Sales and Support Engineer - Phoenix, AZ
This role involves pre-sales and post sales support.

 
Our client is looking for a Field Application Engineer to join their team. They will provide pre and post sales technical support in collaboration with the sales and marketing teams and the companies channel partners. They will gather technical and commercial requirements via consultation with customers, communicate the best technical proposals and provide post-sales testing, installation and technical support to customers. They are an expert resource for the company’s products and solutions as well as the application environment in the market.


Responsibilities:
  • Provide technical guidance, respond to and manage customer expectations throughout the sales cycle
  • Consult with customers on application requirements and respond to those requirements with technical recommendations as well as formal proposals
  • Develop technical content for product presentations and sales collateral and customer training materials
  • Conduct demonstrations and training sessions for new products and services in collaboration with the sales team and channel partners
  • Offer long term on-going post-sales support to existing customers to maintain the company’s brand and reputation in the market
  • Communicate directly with sales and product management personnel throughout the sales process on customer status
  • Develop and maintain application notes and provide updates required for manuals and other product documentation
Requirements:
  • Bachelor’s degree in electrical engineering or related field or equivalent years of experience or a certified electrician
  • Requires electrical, electronic and energy storage knowledge and technical aptitude
  • Experience with UPS and energy storage systems preferre
  • Experience working with small cross-functional teams of mechanical, electrical, software engineers and product management, strong technical documentation skills
  • Strong communication and organization skills with the ability to problem solve via the phone, email, and in person
  • Ability to handle stress in a fast paced, high-pressure environment
  • Strong computer skills including MS Office Suite, Visio, SAP or other ERP program experience
  • Requires travel both domestic and international
Submittal Instructions: 
Please send resumes to resume@pkaza.com ( resume at pkaza dot com ) with 14870551 in the subject. After applying, if you have further questions, you may call 973-895-5200 and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at: https://www.pkaza.com/jobs/
 
If you are in Data Center Facilities but this opportunity is not what you are looking for let’s still talk. New openings are coming in weekly and others we are not allowed to post.
 
We also not only keep leads confidential but pay for referrals as well.
 
Company offers competitive salaries and benefits package including medical insurance and a 401(k) plan.
 
EOE/AA Employer M/F/D/V
 
Pkaza, LLC is a third party employment firm. All fees assessed by Pkaza will be paid by the employer that we represent and not by the candidate.

 

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